Privacy policy

🔐 XrossStop

                              is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website www.xrossstop.com.

📋 1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping/billing address
  • Order Information: Products purchased, payment methods (we never store your card details), order history
  • Device Information: IP address, browser type, time zone, and cookies used to optimize your experience

🛍️ 2. How We Use Your Information

  • Process and fulfil orders
  • Send order updates and shipping confirmations
  • Respond to customer service queries
  • Improve our store and services
  • Send marketing communications (only with your consent)

💳 3. Payment Information

All payments are securely processed via trusted payment gateways (e.g., PhonePe, Razorpay, PayU). We do not store or access your full credit/debit card details.

🍪 4. Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Understand how users interact with our site
  • Serve better, faster shopping experiences

You can manage cookies in your browser settings.

🔗 5. Sharing Your Information

We do not sell your personal information. We may share limited data with:

  • Delivery and logistics partners (to fulfil your order)
  • Payment gateways (to process payments)
  • Shopify and analytics tools (to improve site performance)

🛡️ 6. Data Security

We follow industry-standard practices to protect your data and ensure it’s not lost, misused, accessed, disclosed, or altered without authorization.

📬 7. Marketing Communication

You will only receive promotional messages from XrossStop if you opt in. You can unsubscribe at any time by clicking the link in our emails or contacting us at reach_us@xrossstop.com.

🧒 8. Minors

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from minors.

🌏 9. Your Rights (India)

Under Indian law, you may:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent (where applicable)

Email us at reach_us@xrossstop.com to request changes.

🔄 10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

📞 11. Contact Us

Questions about this Privacy Policy?
Reach out to us at:
📧 reach_us@xrossstop.com